RunFlux AI Privacy Policy

At RunFlux AI, located at 315 Mission Street, Suite 2200, San Francisco, CA, 94105, USA, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI-powered video creation services, or interact with our online platform.

1. Information We Collect

We collect various types of information to provide and improve our services to you, which include Runway Gen-4, AI video editing, advanced video creation, creative video tools, real-time collaboration, content generation, and more.

• Personal Information: This includes information you voluntarily provide to us when you register for an account, create or edit videos, contact us, or participate in surveys. This may include your name, email address, payment information, and any other information you choose to provide.
• Content Information: When you use our services to create videos, images, or other digital content, we collect the content you upload, generate, or modify. This includes video files, audio files, images, text prompts, and project metadata.
• Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, operating system, pages viewed, features used, timestamps, and referring URLs. This data helps us understand user behavior and improve our AI-driven features and user-friendly interface.
• Device Information: We may collect information about the device you use to access our services, including device model, unique device identifiers, and mobile network information.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Maintain Our Services: This includes operating our online platform, enabling AI video editing, advanced video creation, and ensuring the functionality of Runway Gen-4 and other AI-driven features.
• Improve and Personalize Our Services: We use data to understand and analyze how you use our services, develop new features, enhance existing ones, and offer customizable templates and professional video production solutions.
• Process Transactions: To process payments for our services and manage your subscriptions.
• Communicate with You: To send you technical notices, updates, security alerts, and support and administrative messages.
• Marketing and Promotional Purposes: To provide you with information about products, services, offers, and events we believe may be of interest to you, particularly regarding marketing video solutions, social media video creation, and creative storytelling.
• Customer Support: To provide customer support and respond to your inquiries.
• Security and Fraud Prevention: To protect our online platform and users from fraud and unauthorized access.
• Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Sharing and Disclosure of Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers will have access to your information only as necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
• For Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• With Your Consent: We may share your information with third parties when you give us explicit consent to do so.
• Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you.

4. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at our provided physical address.

5. Data Security

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include encryption and secure server hosting to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

7. Links to Other Websites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• RunFlux AI
• 315 Mission Street, Suite 2200
• San Francisco, CA, 94105
• USA
• Phone: (415) 890-1123